As an owner of seven independent businesses, I understand the importance of falling in love with the customer. Today, my businesses operate on a 1-4% monthly increase in both profits and lead generation, which means less time worrying about how to grow, and more time having fun with creating a succesful business.
But it wasn't always this way. When I started my first business, I didn't see growth for months. No matter what I did, nothing drew in more leads or revenue. I felt totally out of options. My operating expenses began to outweigh my revenue, and I still had to find a way to pay my rent!
I know the struggle of growing a small business, and trust me when I say that when you understand these three customer collectibles, you'll almost immediately begin to see results.